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DETAILS
As marketing manager for Milliken's carpet business, I developed financial support analyses for our major customers. This involved collecting financial information from all of these customers and developing a uniform presentation of the combined data so that each customer's financial information could be compared to a baseline. This helped each individual customer in looking for best practices to improve its own business. It also helped inform Milliken on the realities of its best customers capabilities for change, particularly in respect to the problems of too rapid growth.
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